Press Room

Employee Training At Affordable Prices

JUNE 11, 2008 – BOUNTIFUL, UTAH, – 6 Dimensions Consulting LLC (6DC), led by timeshare industry veterans Dora and Jay Edmonson, recently unveiled another timeshare industry breakthrough: an online knowledge base and training suite. A knowledge base is an essential business resource in the 21st century allowing employees immediate and searchable access to critical information, supplementing their training and improving customer service. Online training is the most efficient way to deliver training and employee development in today’s business environment. Together, the suite is known as “Operations Nuts and Bolts” and it is the first turnkey solution of its kind in the resort industry. Operations Nuts and Bolts is designed for budget-conscious homeowners associations and management companies that place a priority on employee development and consistent, high quality, guest and owner services.

“Here is the common situation,” said Dora Edmonson. “The owners that are the lifeblood of our business expect consistent service and quality vacation experiences. With limited budgets, however, it is difficult for an HOA or management company to provide these services at the highest possible levels. Our training tool is the answer to this dilemma. After years of experience, we are now able to offer a quality basic employee training at a truly HOA-friendly price.”

According to Ryan Williams, VP of Business Development for 6 Dimensions, “Our background in customized training systems and extensive operations consulting has positioned us well to develop this turnkey solution. The suite is an easy-to-use compilation of industry-wide best business practices that no single resort could acquire on its own – at a compelling price. A quick comparison: The cost of implementing Timeshare 101 training is equivalent in cost to a single manager spending 1.5 hours of training per month. Not to mention the power of a knowledge base that keeps everybody up-to-date on industry and business changes.”

Operations Nuts and Bolts is comprised of two parts. First, the system includes a knowledge base that preserves best business practices and lessons learned for ready access by resort staff. Secondly, the online training delivers high impact, yet practical learning in a memorable way. 6DC administers, maintains, and updates the system. Customizations, tailor-made training modules, as well as individual employee performance tracking are available options.

6 Dimensions Consulting LLC (6DC) assists vacation ownership/timeshare resort companies to successfully operate with increased efficiency, service and revenue. 6DC is a full-service provider of services such as business process analysis and design, information technology evaluation and support, inventory management, vacation club design and evaluation, owner referral program design and servicing, Website design and integration, proximity marketing, as well as online training and knowledge base systems. The company has offices in Orlando, FL and in Bountiful, UT. Knowledge base and online training samples are available under “Technology Tools” on their website www.6dcusa.com.